Payments for walking or sitting services are to be paid in full at the time of booking or on the first day that service begins. If payment is not received at the time of service, a $25.00 late fee may be added to your invoice. Clients with credit cards on file will automatically be charged for future services 3 days prior to start of service. There will be a $35.00 charge for all returned checks. If Client requests to extend service, the Client agrees to pay for additional services at standard rates.
Last Minute Visit Requests:
A fee of $10 will apply for all service requests made with less than 24 hours advance notice.
Visits cancelled with more than 24 hour notice are credited in full to your account for future walks or visits. For visits cancelled with less than 24 hour notice, a $10 cancellation fee will be charged. For early return and cancellation of service a 24-hour notice is required or Client will be charged the rate of one visit. After cancellation fees, any remaining balance will be applied to your account for future visits. All holiday reservations require a 7-day notice for changes and cancellations or Client will be charged 50% of the services reserved.
Emergency Care Policy
In the event of pet illness or other medial emergency and specified vet is unavailable, pet will be taken to closest vet or R.E.A.C.H. Client understands and agrees that attempts will be made to contact them in case of emergency and if Client is unreachable, Pet Sitter has permission to authorize any care that the vet deems necessary for pet’s health, safety and survival. Client agrees to reimburse Anything But Alligators! for any additional medical expenses related to vet care during their absence, which may include x-rays, blood work, surgery and/or other procedures. Time spent at the vet during an emergency situation will be billed at standard hourly dog walking rates. For the safety of your pet and others, pets should be current on vaccinations. Should Pet Sitter be bitten or otherwise exposed to any disease or ailment received from Client’s animal which has not been properly vaccinated, it will be the Client’s responsibility to pay all costs and damages incurred.
We request two working copies of your house keys to be provided at time of consultation. If you live in a gated community, please provide a gate card, remote or appropriate access codes.